PRIVACY POLICY

Effective Date: December 12, 2025

1. Introduction

MLC LASER RENTALS ONTARIO LTD. (referred to as “MLC Lasers,” “we,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website (www.mlclaserrentals.ca), purchase products, rent equipment, or enroll in the MLC Lasers Academy courses, whether those courses are taken online or in-person.

2. Information We Collect

We collect information necessary to operate our business and deliver our various services (Rentals, Academy Courses, and Product Sales).

A. Information You Provide Directly

We collect information when you register, purchase, enroll, or contact us, which may include:

  • Contact & Identity Data: Name, email address, phone number, and physical address.

  • Business Data: Clinic/business name, registration details, and relevant licensing information.

  • Transaction Data: Details about the products you purchase, equipment you rent, and courses you enroll in.

  • Payment Data: We use trusted third-party payment processors (such as Stripe) to handle financial transactions. We do not directly store or retain detailed credit card information.

  • Health and Attendance Information (For Academy/Rentals): Information regarding your medical status or professional certification as a laser technician, which may be required to confirm your eligibility for certain courses or equipment rentals, in compliance with safety and regulatory standards. For in-person training, we may also collect attendance records.

B. Information Collected Automatically

When you visit our website, we may automatically collect:

  • Usage Data: Internet Protocol (IP) address, browser type, operating system, pages viewed, time spent on the site, and referring URLs.

  • Cookies and Tracking Technologies: We use cookies to analyze site traffic, personalize your experience, and improve our services.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To process your product purchases, manage equipment rentals, and facilitate enrollment in the MLC Lasers Academy, including managing access to our online learning platforms and scheduling for in-person training sessions.

  • Eligibility & Compliance: To verify that you meet the necessary legal and safety prerequisites (including professional qualifications and medical status) for using licensed medical equipment or enrolling in advanced courses.

  • Communication: To respond to your inquiries, send order confirmations, and provide essential service-related updates regarding your online course access or the location/schedule of your in-person classes.

  • Business Improvement: To analyze website usage, personalize content, and enhance our product and service offerings.

  • Legal & Regulatory Compliance: To meet all applicable laws and regulations in Canada, including requirements from Health Canada (MDEL) and provincial authorities.

4. Disclosure of Your Information

We do not sell your personal information. We may share your information with third parties only in the following contexts:

  • Service Providers: Third parties who perform functions on our behalf, such as payment processing (Stripe), website hosting, data analytics, and marketing services.

  • Legal Obligations: When required by law or in response to valid legal processes, such as a subpoena or court order, particularly in matters concerning compliance with medical device regulations.

  • Business Transfers: If MLC Lasers is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

5. Data Security

We implement reasonable physical, administrative, and technical safeguards to protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

6. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

MLC LASER RENTALS ONTARIO LTD.

📍 160 Cidermill Avenue, Unit 10, Vaughan, ON

📧 info@mlclaserrentals.ca

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